How it works
From the first phone call to your final settlement: exactly what we do, and what it costs you. Nothing.
📞 Call 0800 000 0000
From the first phone call to your final settlement: exactly what we do, and what it costs you. Nothing.
📞 Call 0800 000 0000Tell us what happened. We confirm it’s non-fault, assign you one dedicated handler — a real person you can reach in minutes, not a call centre queue — and open your claim straight away.
Drive a BMW? You get a BMW — often delivered the same day. Your car is recovered and stored securely while repairs are arranged.
Hire, recovery, storage and repairs are claimed from the other side. You pay no excess and your no-claims bonus stays intact.
You call, we listen. We take the accident details once, confirm the claim is non-fault, and arrange immediate recovery if your car cannot be driven. If you are stranded, getting you moving comes first.
Your like-for-like replacement vehicle is delivered, your car is assessed, and your dedicated handler notifies the at-fault insurer. Repairs are booked, or if it is a write-off, we talk you through your settlement options.
You keep the replacement car for the full duration, until your car is repaired or your settlement is paid. Your handler chases the insurer so you never have to, and keeps you updated without you asking.
Two minutes on the phone now can save your excess, your no-claims bonus and weeks of hassle.
📞 Call 0800 000 0000